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Contact Us

Complete the form above or email us info@vitamintestkits.com

FAQ

Dried blood spot (DBS) test

The dried blood spot (DBS) test is an easy and private way to test your vitamins levels. It just takes a few drops of blood from your finger using a fingerprick lancet. No neddles involved. 

When will I receive my results?

Once the sample is received at our lab, the results will be emailed to you within 3-5 business days.

Frequently asked question

Use this to answer some common questions you hear from your customers. You could discuss product details, size fit, shipping policies, or anything you think would help merchants make an informed decision about your products. This section will appear across all products.

Will Medicare or private healthcare insurance cover the cost of the kits?

Unfortunately not. This is a professional service and it isn't covered by Medicare rebate or private healthcare insurance.

What do we do with the blood sample once its been analysed?

Blood samples are only used for the test. All blood samples are destroyed after analysis.

What do we do with your personal information?

We adhere to strict privacy rules and your personal data is not shared with anyone but you. Any data that is shared in our own research is anonymous data that is not attached to anyone’s personal results.

Return or Refund Policy

We have a 30-day return policy. To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. Shipping cost is your responsibility and 20% restocking fee apply's.

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